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Privacy Policy

Last updated: 1 January 2025

Aerunex ("we", "us", or "our") operates the website aerunex.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website and the choices you have associated with that information.

We use your data to provide and improve the website. By using the site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our website to you:

1.1 Information You Provide

When you fill in a contact form or send us an email, we may collect personally identifiable information including:

  • Name (first and last)
  • Email address
  • The content of your message

1.2 Usage Data

We may also collect information on how our website is accessed and used ("Usage Data"). This data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

1.3 Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Please see our Cookie Policy for full details.

2. How We Use Your Information

Aerunex uses the collected data for the following purposes:

  • To provide and maintain the website
  • To respond to your enquiries and provide requested information
  • To monitor the usage of the website
  • To detect, prevent, and address technical issues
  • To improve the website's content and user experience

We do not sell your personal information to third parties. All information submitted via the contact form is used solely for the purpose of responding to your enquiry.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the type of data and the context in which we collect it. We may process your data because:

  • You have provided consent (e.g. by submitting a contact form)
  • It is necessary for the performance of a contract or to take steps at your request
  • It is in our legitimate interests and not overridden by your rights
  • We need to comply with legal obligations

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Contact form submissions are retained for a maximum of 24 months unless a longer retention period is required or permitted by law.

5. Data Security

The security of your data is important to us. We use commercially reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

If you are a resident of the EEA, you have the following data protection rights:

  • Access — You have the right to request a copy of the personal information we hold about you.
  • Rectification — You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Erasure — You have the right to request that we delete your personal data, under certain conditions.
  • Restriction — You have the right to request that we restrict the processing of your data, under certain conditions.
  • Portability — You have the right to request that we transfer the data we have collected to another organisation, or directly to you.
  • Objection — You have the right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us at info@aerunex.com. We will respond to your request within 30 days.

7. Third-Party Services

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

8. Children's Privacy

Our website is not directed at anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us and we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: